People: Attract, train and retain the best people. Create an environment of personal ownership.

Service: Exceed customer expectations and achieve world-class results in customer satisfaction.

Quality: Continual performance improvement in key measures.

Resources: Provide the necessary resources for all team members to maximize their abilities.

Finance: Manage our services and operations to achieve a profitable and responsible business model

Community: Exhibit outstanding corporate citizenship by giving back to the communities we serve.


Decision Making Guidelines for everyone at CSG:

What's right for the customer?
What's right for CSG?
What's right for the team?
What's right for me?