Don’t just take our word for it. Hear it from one of our satisfied customers…
Encore at Turf Valley is a beautiful skilled nursing facility in the Baltimore, Maryland area, located on a Country Club property. The expectations at “Club Encore” are set very high, and when they were faced with the challenge of bringing their food services to the same level of excellence, they turned to Culinary Services Group.
We helped them address all of the considerable challenges they were facing, helping them bring the highest level in dining to their residents, and sending their satisfaction levels through the roof.
Watch the video, and learn about our partnership with Encore at Turf Valley:
Steam Tables: Point of Service Solutions
One of the biggest challenges facing Encore at Turf Valley was the location of their kitchen in relationship to their dining areas. Their kitchen is located in the basement of the facility, making it nearly impossible to keep food hot from the time the food was prepared to the time it was served.
In their partnership with Encore, Culinary Services Group developed a solution to this challenge by installing steam tables in the third floor dining area. This ensured that residents on that floor would have hot food at every meal, greatly increasing customer satisfaction.
We’ve earned a reputation in the foodservice industry from the support we provide to the facilities we partner with. Instead of using a cookie cutter approach, we work closely with your team to develop the best solutions for your residents.